Mailing Lists

Fill out this Mail Preference Service online form to be placed on the "delete list."
Submitting the form online costs $5, but mailing it to this address is free:

Mail Preference Service
Attn: Dept 6150403
Direct Marketing Association
P.O. Box 282
Carmel, NY 10512

Telemarketer Lists

Register with the Telephone Preference Service to remove your name from telemarketer lists.
Fill out the form and send it to this address:

Telephone Preference Service
Attn: Dept 6150486
Direct Marketing Association
P.O. Box 282
Carmel, NY 10512

E-mail Lists

Submit your e-mail address to the E-Mail Preference Service,
and DMA members will remove you from their e-mail lists.
Also see GovSpot's instructions on reporting Spam to the FTC.

Telephone marketers and their service providers must honor the requests of consumers who have placed their telephone numbers on the Federal Trade Commission's national Do-Not-Call (DNC) registry. There may be a number of reasons why you still might be getting calls even if you've placed your telephone number on this registry. For more information, please review our fact sheet at: Still getting calls.

To receive fewer unsolicited telemarketing calls, you can register for The DMA's Telephone Preference Service (TPS), which allows you to "opt out" of national telemarketing lists. See for more information about TPS.
Please note, The DMA does not provide marketers with consumer telephone lists or telemarket to consumers. Rather, the Telephone Preference Service is available to companies for the sole purpose of removing your telephone number from their telemarketing lists. This service does not apply to telemarketing at your business number.
Registration will allow you to significantly reduce the amount of unsolicited telemarketing calls you receive at home. For more details, read "How to register for TPS" .

What are the expected results?

When you register with TPS, your name, address, and telephone number are placed on a "do-not-call" file. All DMA members are required to run their telemarketing list of prospective customers against the TPS file, to remove the individuals who have registered with TPS from their calling lists. The service is also available to non-members of the DMA, so that all marketers may take advantage of this service to eliminate the names of those who wish to receive fewer unsolicited telephone calls.
This "do not call" file is updated monthly and distributed four times a year -- January, April, July, and October (some companies receive it monthly). Your name remains on the file for five years. Typically you will see the amount of telemarketing calls you receive begin to decrease approximately three months after your name is entered onto the quarterly file. You are likely to see the impact of TPS faster if you register online than if you mail in your registration. Also, if you change your telephone number, you must register your new number with TPS to have it affect your new telephone number.
Although registration with TPS will help to reduce the amount of unsolicited telemarketing calls that you receive, it will not stop them all. You may continue to receive telemarketing calls from companies with which you already do business and from non-DMA organizations which do not use TPS. In addition, you may continue to receive calls from local merchants, professional and alumni associations, political candidates, and office holders.

Does registration with TPS mean an end to all advertising calls?

Calls of a business-to-business nature received at your place of employment are also not affected through registration with TPS. Business names, addresses and telephone numbers are not accepted for registration on TPS, and companies that market to other companies do not use this consumer-oriented do-not-call file.
Note: Registration with TPS will not affect sequentially dialed automated recorded message (computerized) calls. If you receive a computerized call from a company you do not wish to hear from again, listen to the automated message to obtain the telemarketer's name and address or phone number. Then, contact the company directly and ask to be placed on the company's do-not-call list.

Can I register my FAX number with TPS?

No. FAX numbers are not included on TPS.
It is against the Telephone Consumer Protection Act to send an unsolicited FAX to anyone. You may wish to report companies sending unsolicited FAXes to the Federal Communications Commission.
If you prefer not to receive FAXes from a company or person with whom you have an already established business relationship, advise that person or company directly so that it may take steps to comply with your request and adhere to the law.

To minimize the risk of identity theft:

Do not give out your social security number over the phone under any circustances.

Do not give out your date of birth over the phone under any circumstances.

Do not give out your bank account number over the phone for any reason.

Always check your monthly bank and credit card statements for any unusual activity.

Shred or destroy any documents with your bank account number or credit card account number.